Question 1

What payment plan options are available?

Accepted Answer

Afterpay: Clients can use a third-party payment plan to make small payments over a four-week period, reducing the burden of upfront payment.

Question 2

How is my privacy protected?

Accepted Answer

Results are sent only to individuals specified by the client.
Files can be password-protected for additional security.
Discreet packaging ensures privacy.
Client information is used solely for the DNA test and its results.

Question 3

Can I book a same-day appointment?

Accepted Answer

Urgency Fee: An additional $100 fee applies for same-day appointments, subject to availability.
Booking Window: Same-day appointments must be booked at least four hours in advance. Requests after 2:00 PM may incur extra fees.
Availability: Not guaranteed and dependent on staff and resource availability.

Question 4

What is the refund & cancelation policy?

Accepted Answer

Refer to our page on Refund and Cancellation for full details.

Question 5

How can I contact DNA 2 U for further questions?

Accepted Answer

For additional inquiries, reach out to us at:
Email: dna2ullc@gmail.com

Question 6

Need Additional Information or Ready to Schedule?

Accepted Answer

Call 980-777-0617 or click the Schedule button to book your appointment today.